50 Commercial TV Crystal UHD 4K
A smarter more vibrant hospitality experience
Samsung’s HCU7000 hospitality display is designed with the end-user in mind offering an impressive viewing experience. Boasting powerful 4K upscaling and clear visuals the HCU7000 creates a smart user-friendly environment that allows visitors to enjoy their entertainment and relax in comfort.
Produce every shade of colour as intended in 4K
Powerful 4K upscaling delivers superior visuals in up to 4K resolution enhancing contrast and removing noise.
Fine-tuned color for vibrant lifelike picture
PurColor creates an immersive viewing experience by enabling the TV to display a wide range of colors for optimal picture performance.
Elevate customer satisfaction with extended adaptability
Headphone ID / Multi-Code Remote
With headphone ID Samsung’s HCU7000 series hospitality displays allow users to enjoy their seamless audiovisual experience while distinguishing whether output unit is connected adequately or not. The multi-code remote deters interference from neighboring remotes or displays.
Centralize content discovery and promotions
Smart Hub
Smart Hub offers guests easy access to a variety of custom content. Guests can enjoy their favorite content from their hotel room just like at home. Furthermore managers can add the latest hotel promotions to the home screen for natural integration into the room environment.
Uncover hospitality insights with an integrated cloud platform
LYNK Cloud
Empower managers with a powerful set of tools to enhance the guest experience. LYNK Cloud provides remote display management and can even analyze guests’ content use to uncover marketing insights helping managers to deliver optimized promotions.
Customize businesses with simple web application development
Tizen Enterprise Platform
Samsung’s Tizen Enterprise Platform (TEP) offers an integrated service infrastructure and a flexible application development environment. Within Tizen OS applications can be easily tailored to specific business needs while its system assures enhanced software management for operation.
Features | |
---|---|
Type | LED |
Screen Size | 50 Inch |
Resolution | 3840 x 2160 |
Colour | Black |
Full HD | Yes |
4K UHD | Yes |
SMART TV | Yes |
Hotel TV | Yes |
HDMI | Yes |
USB 3.0 ports quantity | 2 |
Power consumption | 54 W |
Built-in speakers | Yes |
Compatible with VESA-wall mounting system | 200 x 200 mm |
Dimensions W/O Stand (W x H x D) | 1116.8 x 644.2 x 59.9 mm |
Dimensions With Stand (W x H x D) | 1116.8 x 719.1 x 250.2 mm |
Weight W/O Stand | 11.4 Kg |
Year of TV | 2024 |
Weight | 11.6 Kg |
Let customers speak for us
Frequently Asked Questions
Shipping and Delivery FAQs for ImmerseHQ
1. What regions do you ship to?
- We currently ship only within the United Kingdom. Future expansion to other regions is under consideration.
2. What are the shipping costs?
- £5.95 within the UK unless your order exceeds £500, in which case shipping is free.
3. How long does it take to process my order?
- Orders are processed within 1-2 business days (Monday to Friday). Orders placed after 12:00 GMT or on weekends are processed the next business day.
4. How long does delivery take?
- Delivery takes 1-2 business days. Free next-day delivery is offered, though delays may extend this to 1-2 business days.
5. What is the total time from order to delivery?
- Expect your order within 2-4 business days, factoring in processing and delivery times.
6. How will I receive tracking information?
- Tracking details, including the courier and tracking number, will be emailed after purchase. You can track your order via the website.
7. What if an item is missing from my order?
- Report missing items to sales@immersehq.co.uk within 7 days. We will provide a resolution promptly.
8. What couriers do you use?
- We work with different couriers based on pricing and reliability.
9. Is the shipment insured?
- Yes, all shipments are insured. Contact customer service for help with lost or damaged items.
10. Do you use sustainable packaging?
- Yes, we strive to use eco-friendly packaging materials.
Returns and Refunds FAQs for ImmerseHQ
1. What is the return window?
You can return products within 14 days of receipt without providing a reason.
2. How do I initiate a return?
Contact customer service at sales@immersehq.co.uk with your order number and reason for return. You’ll receive instructions and, if applicable, a prepaid return label.
3. Are return shipping costs covered?
Customers are responsible for return shipping unless the product is defective, damaged, or not as described.
4. What if my product is defective or damaged?
Contact customer service within 48 hours of receiving the product, including photos. We’ll cover return costs and offer a replacement or refund.
5. What is the timeline for refunds?
Refunds are processed within 14 days of receiving the returned product, credited to the original payment method.
6. Are there any exceptions to the return policy?
Custom or personalized items cannot be returned.
7. Can I cancel my order?
Yes, cancellations are allowed before shipping. If shipped, follow the return process.
For detailed terms, visit ImmerseHQ’s Refund Policy page.
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Payment FAQs for ImmerseHQ
Payment FAQs for ImmerseHQ
1. What payment methods are accepted?
ImmerseHQ accepts credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and Klarna for installment payments.
2. Are my payments secure?
Yes, all transactions are encrypted to ensure security and privacy.
3. Can I use multiple payment methods?
The policy does not specify this; contact customer support for clarification.
4. What if there’s an issue with my payment?
Reach out to customer service via email or phone for assistance.
For more details, visit their Payment Policy page.
Support FAQs for ImmerseHQ
1. How can I contact customer service?
- Email: sales@immersehq.co.uk
- Phone: +44 330 153 8558
- Address: 128 City Road, London, EC1V 2NX, United Kingdom
2. What are the customer service hours?
Customer service is available Monday to Friday, 9:00 am to 5:00 pm.
3. How long does it take to get a reply?
You can expect a response within 24-48 hours during working days.
4. Where can I find additional help?
Visit our FAQ page for more information and common queries.
Other Concerns FAQs for ImmerseHQ
Are there any warranties or guarantees?
We offer all Manufacturer or seller assurances when it comes to warranties or guarantees.
Do you ship to my location?
We ship to anywhere within the UK currently.
Are the products authentic or certified?
All products are authentic and are certified by their manufacturer and/or distributor.
What are the terms and conditions?
Here is a link to our Terms of Service.