Big sound for even bigger parties
Get a big sound that will fill your venue and delight your guests. Front and rear speakers mean that no one will miss a beat. And with a deep, punchy bass sound and crystal-clear vocals, they won't want to.
LIVE LIFE LOUD
Life should be lived at full volume. That means getting your friends together, turning up the music to full volume and dancing all night to a clear, rich sound. With our new X-Series range of speakers, you can make the most of every single moment, power parties you'll remember forever, and always live your life out loud.
Huge sound, all-around
Parties are all about creating atmosphere. That means filling whatever venue you choose with a big sound. With Omnidirectional Party Sound and the innovative X-Balanced Speaker Unit, the XP700 is specially designed to fill any crowded venue, whether inside or outside.
X-Balanced Speaker Unit
The innovative X-Balanced Speaker Unit has a non-circular diaphragm with more area than conventional speakers. That means that you'll get a richer, clearer sound, no matter what style of music you're listening to.
Listen loud and clear
The combination of the X-Balanced Speaker Unit with a front and rear High-efficiency Tweeter, gives the XP700 an expansive profile that delivers high quality sound all over your venue.
Light up the night
Thanks to brand-new ambient lighting, you can select a variety of different lighting patterns that can bring pulsating energy to parties or soothing sombre shades to a quiet night in.
Built to last
The XP700 is designed to be durable and portable. That means that you can take the music you love wherever you go without having to worry.
Rain will never stop play
Prepare your garden party for anything. The XP700 has an IPX4 Water resistant3 rating so you can keep on playing even if a few raindrops fall.
Let customers speak for us
Frequently Asked Questions
Shipping and Delivery FAQs for ImmerseHQ
1. What regions do you ship to?
- We currently ship only within the United Kingdom. Future expansion to other regions is under consideration.
2. What are the shipping costs?
- £5.95 within the UK unless your order exceeds £500, in which case shipping is free.
3. How long does it take to process my order?
- Orders are processed within 1-2 business days (Monday to Friday). Orders placed after 12:00 GMT or on weekends are processed the next business day.
4. How long does delivery take?
- Delivery takes 1-2 business days. Free next-day delivery is offered, though delays may extend this to 1-2 business days.
5. What is the total time from order to delivery?
- Expect your order within 2-4 business days, factoring in processing and delivery times.
6. How will I receive tracking information?
- Tracking details, including the courier and tracking number, will be emailed after purchase. You can track your order via the website.
7. What if an item is missing from my order?
- Report missing items to sales@immersehq.co.uk within 7 days. We will provide a resolution promptly.
8. What couriers do you use?
- We work with different couriers based on pricing and reliability.
9. Is the shipment insured?
- Yes, all shipments are insured. Contact customer service for help with lost or damaged items.
10. Do you use sustainable packaging?
- Yes, we strive to use eco-friendly packaging materials.
Returns and Refunds FAQs for ImmerseHQ
1. What is the return window?
You can return products within 14 days of receipt without providing a reason.
2. How do I initiate a return?
Contact customer service at sales@immersehq.co.uk with your order number and reason for return. You’ll receive instructions and, if applicable, a prepaid return label.
3. Are return shipping costs covered?
Customers are responsible for return shipping unless the product is defective, damaged, or not as described.
4. What if my product is defective or damaged?
Contact customer service within 48 hours of receiving the product, including photos. We’ll cover return costs and offer a replacement or refund.
5. What is the timeline for refunds?
Refunds are processed within 14 days of receiving the returned product, credited to the original payment method.
6. Are there any exceptions to the return policy?
Custom or personalized items cannot be returned.
7. Can I cancel my order?
Yes, cancellations are allowed before shipping. If shipped, follow the return process.
For detailed terms, visit ImmerseHQ’s Refund Policy page.
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Payment FAQs for ImmerseHQ
Payment FAQs for ImmerseHQ
1. What payment methods are accepted?
ImmerseHQ accepts credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and Klarna for installment payments.
2. Are my payments secure?
Yes, all transactions are encrypted to ensure security and privacy.
3. Can I use multiple payment methods?
The policy does not specify this; contact customer support for clarification.
4. What if there’s an issue with my payment?
Reach out to customer service via email or phone for assistance.
For more details, visit their Payment Policy page.
Support FAQs for ImmerseHQ
1. How can I contact customer service?
- Email: sales@immersehq.co.uk
- Phone: +44 330 153 8558
- Address: 128 City Road, London, EC1V 2NX, United Kingdom
2. What are the customer service hours?
Customer service is available Monday to Friday, 9:00 am to 5:00 pm.
3. How long does it take to get a reply?
You can expect a response within 24-48 hours during working days.
4. Where can I find additional help?
Visit our FAQ page for more information and common queries.
Other Concerns FAQs for ImmerseHQ
Are there any warranties or guarantees?
We offer all Manufacturer or seller assurances when it comes to warranties or guarantees.
Do you ship to my location?
We ship to anywhere within the UK currently.
Are the products authentic or certified?
All products are authentic and are certified by their manufacturer and/or distributor.
What are the terms and conditions?
Here is a link to our Terms of Service.